Print Threads

Privacy Policy

At Print Threads LLC, we care about your privacy as much as we care about getting your custom apparel just right. This Privacy Policy explains what personal information we collect when you shop with us, how we use it, and the choices you have. Because our products are custom, made-to-order print-on-demand items, some of your information is shared with the partners who help us print and ship your order.

Information We Collect

To process your orders and run our store, we collect the following types of personal information:

  • **Contact information:** your name, email address, phone number, and billing and shipping addresses.
  • **Order information:** the products you purchase, sizes, colors, quantities, custom design details or personalization you provide, and your order history.
  • **Payment information:** your payment card or account details are collected and processed directly by our payment processor. Print Threads LLC does not store your full payment card numbers on our own systems.
  • **Account information:** if you create an account, your login details and saved preferences.
  • **Technical and analytics information:** your IP address, browser type, device information, and how you interact with our website, collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to deliver your custom products and provide a smooth shopping experience. Specifically, we use it to:

  • Process, produce, and fulfill your made-to-order items.
  • Take payment and confirm your purchase.
  • Ship your order and send you tracking and delivery updates.
  • Apply promotions, such as free shipping on orders over $100.00.
  • Respond to your questions, requests, and customer service needs.
  • Send order confirmations and, where you've agreed, marketing emails about new products and offers.
  • Improve our website, products, and services through analytics.
  • Detect and prevent fraud and keep our store secure.

Who We Share Your Information With

Because our products are printed and made on demand, we work with trusted partners to create and deliver your order. We share only the information needed for each partner to do its job. We do not sell your personal information. We share data with:

  • **Payment processors** to securely handle your payment.
  • **Print-on-demand and production partners** to manufacture your custom apparel and goods.
  • **Shipping carriers** to deliver your order and provide tracking.
  • **Analytics and website service providers** to help us understand site usage and keep our store running.
  • **Legal and safety recipients** when required by law, to enforce our terms, or to protect the rights and safety of our customers and business.

Cookies and Tracking

We use cookies and similar technologies to keep your shopping cart working, remember your preferences, and understand how visitors use our site. Some cookies are essential for the store to function, while analytics cookies help us improve your experience.

You can control or disable cookies through your browser settings, though turning off essential cookies may affect how the store works. Where required, we'll ask for your consent before placing non-essential cookies.

How Long We Keep Your Information

We keep your personal information for as long as needed to fulfill your orders, provide customer support, and meet our legal, tax, and accounting obligations. When we no longer need it, we securely delete or anonymize it.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Request deletion of your information, subject to legal requirements.
  • Opt out of marketing emails at any time using the unsubscribe link or by contacting us.
  • Object to or restrict certain processing of your information.
  • Request a copy of your information in a portable format.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before completing your request.

Children's Privacy

Our store is intended for adults. We do not knowingly collect personal information from children under [minimum age]. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll update the date below and, where appropriate, notify you.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, we're happy to help. Reach out to us at:

  • **Print Threads LLC**
  • Email: [privacy email address]
  • Mailing address: [business mailing address]
  • Phone: [phone number]

Last updated: [date]